Terms of service


 

Last updated: [3/24/26]

  1. Introduction
    Welcome to The Magic of WonderWalls (“we,” “us,” “our,” or “WonderWalls”). These Terms of Service (“Terms”) govern your purchase of products from our website [yourshopdomain.com] (the “Site”). By placing an order with us you agree to be bound by these Terms. If you do not agree, please do not place an order.

  2. Who We Are
    The Magic of WonderWalls offers made-to-order canvas prints (currently 8x8 and 12x12 sizes) inspired by stories and artwork. All prints are produced through a third‑party production partner (our current production partner is Canvas on the Cheap) and shipped to purchasing customers in the United States only.

  3. Orders and Acceptance

  • All orders are subject to acceptance and availability. When you place an order you will receive an order confirmation email. This confirmation acknowledges receipt but does not itself constitute acceptance.
  • We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraud.
  1. Pricing, Payment, and Taxes
  • Prices shown on the Site are in USD. You are responsible for all taxes and duties applicable to your order.
  • Sales tax will be collected where required by law. We are based in Texas and collect Texas sales tax for orders shipped to Texas addresses; Shopify will calculate the correct tax at checkout for other taxable U.S. jurisdictions as required.
  • Payment is due at the time of purchase. We accept the payment methods displayed at checkout via Shopify Payments and/or third‑party processors.
  1. Shipping and Delivery
  • We currently ship to U.S. addresses only.
  • Processing time: for orders without requested proofs, we typically place the print order with our production partner within 24 hours of receiving a valid order and required files. Production and shipping times vary — typical timeline is: 1 business day (order placement) + 3–7 business days (production) 7-10 business days (shipping). Actual delivery times may vary.
  • Shipping costs: as displayed at checkout or included in the product price if advertised as free shipping.
  • Shipment tracking will be provided when available. We are not responsible for carrier delays after the production partner has dispatched the package.
  1. Files, Proofs, and Print‑As‑Uploaded Policy
  • Default policy — Print as uploaded: Unless you specifically request a digital proof prior to printing, orders will be printed exactly as uploaded by the administrator. By placing an order without requesting a proof you authorize us to print the file you uploaded without providing a proof for approval.
  • Requesting a proof (no fee): Customers may request a digital proof prior to printing at no charge by selecting the proof request option at checkout or contacting us through the order conversation within 24 hours of purchase. If you request a proof we will prepare and send a digital proof for your approval and will only place the print order after you explicitly reply “APPROVE.”
  • Proof response window: If you request a proof, you must reply with “APPROVE” or another approval within 72 hours of our sending the proof. If we do not receive an approval response within 72 hours, we reserve the right to proceed with printing as uploaded or to cancel and refund the order; we will notify you before taking either action.

  • Preflight checks: We perform a quick preflight check for file format and gross resolution/technical issues. If a file fails preflight, we will contact you to resolve the issue prior to printing. If we do not receive a timely response, we may cancel and refund the order or proceed per the proof response rules above.
  1. Cancellations
  • Orders may be cancelled within 24 hours of placement provided the print order has not yet been placed with our production partner. After a print order has been placed we cannot cancel because production is underway.
  • To request cancellation, contact us immediately at [Your Email].
  1. Returns, Reprints, and Refunds
  • Custom items printed without a requested proof are printed exactly as uploaded and are non‑refundable for subjective issues including color variation, composition choices, or cropping that matches the submitted file.
  • Refunds or reprints will be considered only for:
    a) Damaged goods upon delivery; or
    b) Confirmed production errors by the production partner (significant printing defects, incorrect size produced, or other vendor error).
  • To request a claim, contact us within 10 calendar days of delivery at [Your Email] with clear photos of the delivered item and packaging. If a vendor error or damage is confirmed, we will arrange a replacement or refund. If you requested and approved a proof prior to printing, we will not accept claims based on composition/cropping unless a vendor error occurred.
  1. Intellectual Property and Copyright
  • All artwork, images, text, and other content on the Site are the property of WonderWalls or the original artist and are protected by copyright and other intellectual property laws.
  • Purchasing a physical print grants you a single, non‑transferable right to possess the physical print only. Unless expressly stated otherwise in a written agreement, no reproduction, distribution, or commercial use rights are transferred to the purchaser.
  • If you are the original artist or a rights holder and would like to sell prints via our Site, contact us at [diannevorheier@aol.com] to discuss licensing.
  1. Customer‑Supplied Content and Indemnity
  • If you supply artwork, images, or other content for printing, you represent and warrant that you have all necessary rights, licenses, and permissions to reproduce and sell the artwork. You grant us a limited license to use, reproduce, and transfer your supplied files to our production partner solely for the purpose of producing and shipping your order.
  • You agree to indemnify and hold harmless WonderWalls from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your supplied content, including claims of copyright or trademark infringement.
  1. Limitation of Liability
  • To the fullest extent permitted by law, WonderWalls’ liability for any claim arising from or relating to these Terms or your purchase is limited to the purchase price paid by you for the specific product that is the subject of the claim. We are not liable for lost profits, loss of goodwill, or other indirect, incidental, consequential, or punitive damages.
  1. Disclaimer of Warranties
  • All products are provided “as is” and “as available.” We make no warranties, express or implied, except as required by law.
  1. Governing Law and Dispute Resolution
  • These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall be brought in the state or federal courts located in [Van Zandt], Texas. By placing an order, you consent to the jurisdiction and venue of those courts.
  1. Changes to Terms
  • We may revise these Terms from time to time. The date at the top of this page indicates when these Terms were last updated. Continued use of our Site after such changes constitutes your acceptance of the new Terms.
  1. Privacy
  • Our Privacy Policy explains how we collect, use, and share your personal information. By using the Site and placing an order, you consent to our Privacy Policy. [Link to your Privacy Policy page]

  1. Contact Information
    If you have questions about these Terms or need assistance, contact:
    The Magic of WonderWalls
    Email: [diannevorheier@aol.com]


  2. Severability

  • If any provision of these Terms is held invalid or unenforceable, that provision will be struck, and the remaining provisions will remain in full force and effect.

Acknowledgement
By placing an order with The Magic of WonderWalls, you acknowledge that you have read, understood, and agree to these Terms.